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Date/Time: Fri, 07 Mar 2025 01:04:51 +0000



symbol settings not found for current service

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[2022-02-16 15:10:47]
User740271 - Posts: 12
I just moved from Infinity to a new broker. For pulling up a chart the Old way(with Infinity) I could type: "NQH2" in a chart. Now I have to type: "NQH22_FUT_CME" This is so much typing.

Please show me how to make global change symbol name to the Old way
[2022-02-16 16:58:05]
John - SC Support - Posts: 38467
You can not change it to the "old way". Each trading service uses a different symbology, so the one you are using now uses the format "NQH222_FUT_CME". Therefore, you have to enter that full information for the symbol.

Keep in mind, you can always use the Find Symbol window to find the symbol rather than having to type it in.

Also, if you are just changing symbols in your chart, then you should first open your Chartbooks and then select Edit >> Translate Symbols to Current Service, this will update all the symbols in your chartbook to the new format.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-02-18 01:11:42]
Sierra Chart Engineering - Posts: 104368
For complete information about changing the symbol of the chart, refer to:
Changing the Symbol of a Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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