Support Board
Date/Time: Thu, 06 Mar 2025 22:27:18 +0000
Teton with Denali and IB with Nasdaq
View Count: 912
| [2022-02-15 18:53:55] |
| Tonkadad - Posts: 235 |
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I currently have Teton with Denali, I also want to have IB with your Nasdaq feed for stocks, what do I do?
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| [2022-02-15 19:09:17] |
| John - SC Support - Posts: 38464 |
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We see that you have already activated the NASDAQ exchange for the Denali Exchange Data Feed. Therefore, you just need to install a second Sierra Chart in order to have one connected to the Teton Order Routing and the other connected to Interactive Brokers. Follow the instructions at the following link to install a second Sierra Chart: Using Multiple Data and Trading Services at the Same Time Then follow these instructions in order to setup the connection to Interactive Brokers: Interactive Brokers Trading Service: Setup Instructions Just be aware that when using Sierra Chart with the NASDAQ data feed you need to have the symbol for the chart as "symbol-NQTV". You would then need to enter the Trade and Current Quote Symbol as the Interactive Brokers symbol. For example, for Microsoft, you would have the following in the Chart >> Chart Settings: - Symbol: MSFT-NQTV - Trade and Current Quote Symbol: MSFT-STK-SMART-USD. Refer to the information at the following link regarding Interactive Brokers symbols: Interactive Brokers Symbols: Stock Format And refer to the following regarding the Trade and Current Quote Symbol: Chart Settings: Trade and Current Quote Symbol (text box) (Chart >> Chart Settings >> Symbol >> Symbol menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-15 19:55:06] |
| Tonkadad - Posts: 235 |
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Not sure what I am doing wrong but every time I change "Data/Trade Settings" to "Interactive Brokers- Trading" and click the "A" it doesn't keep, defaults back to SC Data.
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| [2022-02-16 01:58:22] |
| John - SC Support - Posts: 38464 |
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We are not able to reproduce this. Let us know if there is a time and day we can call and connect to your system to see this occurring. Also, please ensure that your phone number on the following page is correct, as that is the number we will call: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-16 04:50:24] |
| Tonkadad - Posts: 235 |
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Wednesday 2/16 anytime between 10:30 to 12:30am EST, yes phone # is correct.
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| [2022-02-16 10:24:34] |
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After changing the Current Selective Service, press the Apply button at the bottom of the Data/Trade Service Settings window. There really should not be any issue with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-16 16:30:08] |
| John - SC Support - Posts: 38464 |
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Customer has things working now.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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