Support Board
Date/Time: Mon, 21 Apr 2025 18:19:39 +0000
account balance
View Count: 1883
| [2022-02-14 21:06:06] |
| User925417 - Posts: 23 |
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Hi may i ask how i will see my account balance. i tried last time but somehow its empty. thanks in advanced |
| [2022-02-14 21:56:51] |
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Do you mean for simulated trading? You need to use this service for an account balance: Simulated Futures Trading Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-14 22:03:06] |
| User925417 - Posts: 23 |
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thanks for an immediate response. this is for live trading. i am currently using simulated one but would love to do the live one now. tried to check before but it was empty. would you please navigate me how to view it.thanks so much |
| [2022-02-14 22:50:41] |
| John - SC Support - Posts: 39381 |
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When you are connected to your live trading account, then select Trade >> Trade Account Monitor/Balances Window. This will show you your Account Balance, assuming that it is available from your trading service.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-14 22:53:43] |
| User925417 - Posts: 23 |
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Yes Sir i did that already.But its empty.
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| [2022-02-15 11:03:05] |
| User925417 - Posts: 23 |
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hi Sir in addition to my previous email. When i change it to live account and start to put the position,it go back to blue color which is simulation again.thanks so much hope you can help me sir |
| [2022-02-15 14:26:58] |
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Who is your futures broker?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-15 23:55:40] |
| User925417 - Posts: 23 |
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Hi Sir, its Stage 5 trading Corp. |
| [2022-02-16 01:57:09] |
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Therefore, follow the instructions here: Sierra Chart Teton Futures Order Routing: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-10 17:01:26] |
| Rogers - Posts: 23 |
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hello I don't why i can not place a trade on micro e-mini S&P 500 yet my broker is iron beam and he can allow you to have a day margin of $50 of an account of $100 when i try to place a trade order it places and then it disappears i don't know if it about my trick size (lot)
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| [2023-02-10 18:48:00] |
| John - SC Support - Posts: 39381 |
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Check your Trade Activity Log to find the order and see whether it filled or not and then what occurred afterwards (why did the open position get closed). Refer to the following: Trade Activity Log: Viewing Historical Trade Activity Also, check the Trade >> Trade Service Log to see if the order was rejected, as the information for this would be in this log. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-10 18:53:57] |
| Rogers - Posts: 23 |
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In fact am not able to enter a trade as if its like the money is not enough to enter a trade? so thought of the trick size (lot size ) is the issues
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| [2023-02-10 19:10:25] |
| Rogers - Posts: 23 |
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that's my trade log i can't place an order when i disable simulator mode?
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Private File |
| [2023-02-10 22:26:59] |
| John - SC Support - Posts: 39381 |
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You have us a bit confused now. Originally you stated: when i try to place a trade order it places and then it disappears i don't know if it about my trick size (lot)
And now you state: i can't place an order when i disable simulator mode?
If you are completely unable to place an order when you disable Simulation Mode, then what exactly occurs? If you are getting the order initially and then it disappears, then that is an order occurring, but then we need to figure out why it is being closed immediately. If it is something else then we need to understand exactly what is occurring so we go down the proper path. Please let us know exactly what happens when you turn off Simulation Mode and try to put in an order. Also, please copy and paste your Trade >> Trade Service Log after you try to place this order. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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