Support Board
Date/Time: Fri, 07 Mar 2025 01:05:47 +0000
chart not connecting
View Count: 529
| [2022-02-11 00:24:20] |
| User229460 - Posts: 24 |
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not connecting
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| [2022-02-14 10:34:30] |
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We see you are using Transact. So therefore, refer to: *Important* Priority Message to Transact Users Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-14 10:35:03
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| [2022-02-20 10:25:41] |
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We will send you an email about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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