Support Board
Date/Time: Thu, 06 Mar 2025 18:54:46 +0000
Deribit DATA
View Count: 652
| [2022-02-10 17:55:16] |
| User672055 - Posts: 2 |
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HI I would like to be able to get charting data for ETH and BTC volatility indexes ( ETH-VIX-DBIT) as well as ETH Deribit price index ( and BTC). I can find symbols of all those products but charts are blank. would appreciate your help regards Przemek Turowski |
| [2022-02-11 00:06:54] |
| Sierra_Chart Engineering - Posts: 18669 |
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We have no time to research this. It is not something we will get involved with.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-11 09:31:57] |
| User672055 - Posts: 2 |
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Guys i do not understand this answear Those product symbols i asked for - they can be found in Sierra CHART - but when I open the chart its blank. Whay do you mean by not having time for this? i am asking about your product that i available there - just not working properly... I am asking to help me find why regards Przemek |
| [2022-02-13 01:48:33] |
| Sierra_Chart Engineering - Posts: 18669 |
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We are not going to commit any time to this. This is not our data feed. It is from Deribit. We do not know the answer to the problem and we are not going to allocate any time to this. This matter is final.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-13 01:48:46
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