Support Board
Date/Time: Thu, 06 Mar 2025 18:59:04 +0000
Data feed
View Count: 463
| [2022-02-10 15:23:49] |
| User725704 - Posts: 15 |
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I switched to Denali and Canon trading and now have no real time data. Data only to 2/8/22 @ 16:00
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| [2022-02-10 17:30:48] |
| John - SC Support - Posts: 38446 |
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The setup for the Denali Exchange Data Feed looks good, therefore we need to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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