Support Board
Date/Time: Fri, 07 Mar 2025 00:51:23 +0000
Sierra Chart with AMP account.
View Count: 726
| [2022-02-09 11:21:53] |
| User910432 - Posts: 5 |
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I need your help. I opened an AMP account and ordered there CME and eurex. I gave my CQG datas in the Global Settings/data trade service settings in. But i get no datafeeds in my sierra chart account. What is here wrong? Please proof my Sierra acoount and tell me what to do. |
| [2022-02-09 14:49:51] |
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We strongly recommend you use our Denali Exchange Data Feed for data, and you need to complete the agreements and activate the exchanges from here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME Full documentation: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-09 14:51:38
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| [2022-02-09 15:54:40] |
| User910432 - Posts: 5 |
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Do you also have an support in german language? I booked CME and eurex over AMP. Therefore i have to pay from my AMP account. If i activate a second time from the Sierra Chart account like written in the top, do i also have to pay a second time from my Sierra Chart account? |
| [2022-02-09 17:48:17] |
| John - SC Support - Posts: 38467 |
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With regards to language support, refer to the following: Additional Language Support With regards to the data, if you get the data from us, then you can let AMP know that you do not need to get the data from them, therefore you will not be paying for it twice. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-22 23:40:37] |
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No in the case of exchange fees you do not have to pay twice: If i activate a second time from the Sierra Chart account like written in the top, do i also have to pay a
second time from my Sierra Chart account? If you are using real-time data from Sierra Chart, you cancel exchange fees through your broker. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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