Support Board
Date/Time: Thu, 06 Mar 2025 16:36:58 +0000
Dow and SP cash indices
View Count: 582
| [2022-02-08 19:56:33] |
| Dennis B. - Posts: 286 |
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Not getting daily bars anymore. not in my package ?
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| [2022-02-08 21:11:54] |
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This is something we do not have control over. What we want you to do is use the symbols in File >> Find Symbol >> CFD -FXCM. We will work on other alternatives as soon as possible. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-09 13:40:28] |
| Dennis B. - Posts: 286 |
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Using $DOWI for DOW and $INX for sp cash Used to work just fine. That,s whats on the symbol list. Stopped dead last week.
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| [2022-02-09 14:37:02] |
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Yes, this is outside of our control. This is just simply due to market data controls being imposed by our data vendor.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-09 14:37:20
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| [2022-02-09 15:14:49] |
| Dennis B. - Posts: 286 |
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Guess you gotta get another vendor. Just kidding, leave well enough alone. Can manage without.
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| [2022-02-09 17:13:42] |
| John - SC Support - Posts: 38444 |
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We have this fixed now, so you should be able to get the daily data for the S&P Indices again.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-09 17:37:51] |
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Our data provider reauthorized the data. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-09 17:47:24] |
| Dennis B. - Posts: 286 |
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Great...back in business. Thanks, SC
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