Support Board
Date/Time: Mon, 10 Mar 2025 02:12:00 +0000
Impossible to connect to CTS if a study uses GDI custom drawing
View Count: 564
| [2022-02-07 22:34:52] |
| gomifromparis - Posts: 244 |
|
Hi, I guess the title sums it up, if you put a study that plots GDI stuff on a chart, then if you try to connect to CTS you get a "Warning: Caught an exception during the processing of a timer event. Source: c_FIXConnection::m_SendLogonMessageTimer | 2022-02-07 23:24:55.016 *" message. Maybe some racing condition.? I tried a very basic example with the GDIExample dll and latest Sierra build Thanks Date Time Of Last Edit: 2022-02-08 06:24:35
|
cts.png| [2022-03-13 12:42:09] |
| gomifromparis - Posts: 244 |
|
Hi, Any news on this ? Thanks |
| [2022-03-13 13:57:29] |
| |
|
This must have been overlooked. We do not know the cause of this. It might be related to some specialized code in the CTS connection related to system identification using Windows WMI. We expect to remove CTS support from Sierra Chart within two months. So that will solve the condition but you will not be able to use CTS. We have no interest in and we will not be spending any further time on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-13 13:58:12
|
To post a message in this thread, you need to log in with your Sierra Chart account: