Support Board
Date/Time: Thu, 06 Mar 2025 16:36:33 +0000
EUREX real time future data
View Count: 471
| [2022-02-07 18:22:59] |
| User581645 - Posts: 1 |
|
Hello, Would you help me to understand why am I charged for monthly EUREX real time futures data 50$, but you advertise it at 25$ Am I doing something wrong? Thank you, Robert K |
| [2022-02-08 15:04:33] |
| John - SC Support - Posts: 38444 |
|
You were being charged $50 for the EUREX exchange because you had selected to allow 2 systems to access the data at the same time. You still have this set, although you do not have any exchanges for the Denali Exchange Data Feed active at this time. If you want the EUREX data from the Denali Exchange Data Feed, then you will need to activate the exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedEUREX#Exchanges Also refer to the information regarding getting data to two different systems at the same time here: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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