Support Board
Date/Time: Thu, 06 Mar 2025 16:37:10 +0000
Web based trading is logging off automatically
View Count: 441
| [2022-02-07 16:48:28] |
| User408880 - Posts: 3 |
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I'm trying to login to web based trading so I can trade on my phone. After initially connecting the trading connection closes. The logs show "logoff received". About 1 out of 10 times it connects successfully and doesn't log off but when I try to switch from CME to another exchange such as COMEX it logs off again. No issues from the application.
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Private File |
| [2022-02-07 17:46:47] |
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We will check on this and get back to you. We may need more information.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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