Support Board
Date/Time: Thu, 06 Mar 2025 13:02:28 +0000
Missing Cumulative Delta Data
View Count: 854
| [2022-02-04 07:25:02] |
| User926524 - Posts: 8 |
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After updating Sierra Chart the charts does not longer show the Culmulative Delta during times I shot down my computer. See attached image. I tried "Delete all Data and Download" but then all historical Cumulative Delta data is gone. I installed the previous version but the data is still missing. How should I proceed. Thank you.
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 2022-02-04 08-05-13-.png / V - Attached On 2022-02-04 07:23:59 UTC - Size: 156.7 KB - 141 views |
| [2022-02-04 12:37:24] |
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Refer to the notes for version 2351 here regarding CQG historical tick data: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2351 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-04 12:37:44
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| [2022-02-04 13:48:31] |
| User926524 - Posts: 8 |
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Thank you. Cumulative Delta Volume is not working, Cumulative Delta Up/Down Tick works, also for the last two months, so I believe its a technical problem. For my understanding, If I stay with AMP and and activate Denali with Sierra Chart, I need to pay CME fees via Sierra Chart, correct? |
| [2022-02-04 16:37:52] |
| John - SC Support - Posts: 38425 |
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If you use the Denali Exchange Data Feed, you will need to pay for the exchange fees through us. You can then stop the exchange fees through your broker. You will find the instructions to setup the Denali Exchange Data feed at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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