Support Board
Date/Time: Thu, 06 Mar 2025 13:05:15 +0000
Order Rejected
View Count: 724
| [2022-02-03 19:18:44] |
| User705956 - Posts: 2 |
|
Just set everything up (I think) and I am having my orders rejected. I used seirra charts and amp futures before and I don't remember having this much trouble. Maybe I have declined tech wise. Is there anything you can advise me on or see that I am doing wrong to have my order rejected? Thanks.
|
| [2022-02-03 20:16:38] |
| John - SC Support - Posts: 38425 |
|
If there is an order rejection, then the information as to why will be in your Trade >> Trade Service Log. Open this window and paste the information into here if it is not obvious what the issue was.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-03 20:22:11] |
| User705956 - Posts: 2 |
|
Trade Order Error - CQG order update. Status: REJECTED. Text: Cannot route the order at this time. Internal Order ID: 122. Service Order ID: 185180509. Symbol: F.US.MESH22. Account: 1681086 | 2022-02-03 20:13:23.093 *
|
| [2022-02-03 20:27:43] |
| |
|
Really? Cannot route the order. Unbelievable. Contact your broker about this.: REJECTED. Text: Cannot route the order at this time
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: