Support Board
Date/Time: Thu, 06 Mar 2025 14:06:51 +0000
Constant trouble connecting to Sierra Chart
View Count: 399
| [2022-02-03 02:07:58] |
| User415649 - Posts: 9 |
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I've been using SC for years and only in the past week have I had trouble connecting to SC, its not my internet or any other PC problem because all of my other programs work normal as usual, it's normally after the market reopens in the evening that I'm having this problem.
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Private File |
| [2022-02-03 02:18:56] |
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Refer to: *Important* Priority Message to Transact Users Update: 2022-02-02:
We have numerous reports of users unable to connect to Transact. This issue is under the control of Transact. Sierra Chart does not control Transact connectivity. This is going to be a Transact issue and you need to contact them for help with this. This thread here answers the question that some users have, where they think the recent Transact system issues, are due to Sierra Chart when they are not: SC with Transact . Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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