Login Page - Create Account

Support Board


Date/Time: Thu, 06 Mar 2025 12:53:15 +0000



Rhitmic Datafeed

View Count: 587

[2022-02-02 15:28:03]
hrwik - Posts: 1
Hello,

I have a Problem with my Datafeed. I dont see the time between yesterday to now. my first candle stick is where i connected ( 16:00 )

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=60775
[2022-02-02 15:41:51]
Sierra Chart Engineering - Posts: 104368
Refer to this information here about Rithmic historical data:
Rithmic Trading Platform Service: Rithmic Support Policy

For now we see that you are set up to use the Denali Exchange Data Feed and you are paying the exchange fee, but you are actually not accessing that data because you are not connected to a real live funded account. Refer to:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

So you need to follow the easy solution here to obtain an account:
Easy Solution to CME Funded Trading Account Requirement
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account