Support Board
Date/Time: Sat, 23 Nov 2024 18:01:03 +0000
TA Connection
View Count: 925
| [2022-02-02 15:19:26] |
| User580133 - Posts: 1 |
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Unable to login tonight. Have you discontinued support for transact users? Currently with Infinity brokerage.
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| [2022-02-02 16:24:32] |
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This is a Transact server issue that Sierra Chart has no control over. Also please refer to this thread: *Important* Priority Message to Transact Users Let us know if you have any further questions. To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-14 16:20:26] |
| User100081 - Posts: 19 |
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I was with Infinity/Sierra for 12yrs, thankfully last week seeing the writing on the wall I moved part of my account over to Stage5, was extremely easy, they are the only ones giving generous margins. EdgeClear is great, but will only allow $3K per ES margin, Stage5 offers $750, big diff. Took very little time, excellent service. Call my broker Byron Zook at (312) 625-1349 or email at byron@s5trading.com. I don’t get anything for the referral, just with the Transact disconnection a lot of us are forced to find a new home. Good luck with the switch.
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| [2022-02-14 16:25:41] |
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Thank you for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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