Support Board
Date/Time: Thu, 06 Mar 2025 10:11:01 +0000
Sierra Chart Orders not lining up with my amp statement
View Count: 574
| [2022-01-31 19:37:13] |
| User208238 - Posts: 5 |
|
Hello all, The order I placed on 1/28/2022 Didn't match up with the statement I received from AMP Futures. I reached out to them and they sent me a screenshot of orders(which I didn't Place) and credited me for the losses. Could there be something wrong on Sierra Charts end of this problem? I'll attach screenshots of the filled orders on 1/28/2022 from my end, and also what AMP sent me from there's. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=60687 https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=60688 |
| [2022-02-01 02:02:20] |
| |
|
The only thing we can do is refer you to the Sierra Chart Trade Activity Log to see the order activity you have performed from Sierra Chart: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: