Support Board
Date/Time: Mon, 10 Mar 2025 16:04:24 +0000
DTC SYMBOLS_FOR_UNDERLYING_REQUEST returns no data
View Count: 734
| [2022-01-27 13:01:54] |
| User322148 - Posts: 17 |
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I want to query the DTC (protobuf) API to get the symbols (contracts) for an underlying futures symbol. The response is always 1 record with IsFinalRecord = 1. I have tried various combinations of symbol format, e.g.: BRN BRN?## BRN?##-ICEEU BRNZ20 BRNZ20-ICEEU etc and also setting/not-setting the exchange parameter. SecurityType is set correctly. No general message or reject received. Just one final (dummy) response with no useful data. I can receive a SECURITY_DEFINITION_FOR_SYMBOL_RESPONSE following SECURITY_DEFINITION_FOR_SYMBOL_REQUEST, so my code works for that message Any help very much appreciated. Thanks |
| [2022-01-27 18:42:40] |
| User322148 - Posts: 17 |
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Yet, if I set the SecurityType to SECURITY_TYPE_FUTURES_STRATEGY (instead of SECURITY_TYPE_FUTURE) it will return all the calendar spreads. I just need vanilla futures contracts. I Would really appreciate it if SierraChart Engineering could respond. Thanks |
| [2022-01-31 06:53:23] |
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We need some time to look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-01 20:17:13] |
| User322148 - Posts: 17 |
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Thanks. Let me know. I really need this to work.
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| [2022-02-01 20:43:11] |
| Sierra_Chart Engineering - Posts: 18731 |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Try now using BRN for the underlying symbol. Try to request the outright futures, no spreads. Global Settings >> Data/Trade Service Settings >> Current Selected Service needs to be SC Data-All Services. Let us know if that then works. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-01 20:44:25
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| [2022-02-01 22:22:25] |
| User322148 - Posts: 17 |
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Sorry no, same response for futures. I also now get a reject on spreads. |
| [2022-02-09 08:56:27] |
| User322148 - Posts: 17 |
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Is there any update on this? Thanks |
| [2022-04-01 17:27:13] |
| User322148 - Posts: 17 |
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Its been two months. I still need this. Can Sierra Chart Engineering please investigate this? To add some further information, of the 63 futures I checked, the following do return a valid response: ['FBTP', 'FBTS', 'FDAX', 'FGBL', 'FGBM', 'FGBS', 'FGBX', 'FOAT', 'VX'] Which are all either EUREX or CFE. These DO NOT return a valid response: ['6A', '6B', '6C', '6E', '6J', '6N', '6S', 'BRN', 'CC', 'CL', 'CT', 'ECF', 'ES', 'FCE', 'GAS', 'GC', 'GE', 'GWM', 'HE', 'HG', 'HHI', 'HO', 'HSI', 'I', 'KC', 'LBS', 'LE', 'NG', 'NKD', 'NQ', 'OJ', 'PA', 'PL', 'R', 'RB', 'RC', 'RTY', 'SB', 'SI', 'UB', 'W', 'YM', 'Z', 'ZB', 'ZC', 'ZF', 'ZL', 'ZM', 'ZN', 'ZO', 'ZR', 'ZS', 'ZT', 'ZW'] Date Time Of Last Edit: 2022-04-03 09:02:35
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| [2022-04-02 07:29:15] |
| User322148 - Posts: 17 |
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Under Symbol Settings, if I change the Security Type from blank to 'futures' and tick Use Custom Symbol Settings Values, it all works. Please can you correct the values on the server. |
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