Support Board
Date/Time: Thu, 06 Mar 2025 04:06:20 +0000
historical data won't load
View Count: 525
| [2022-01-26 16:52:13] |
| User676701 - Posts: 1 |
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hi, why is my historical data not loading? I haven't made any changes and I believe all payments are up to date.
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| [2022-01-26 18:19:45] |
| John - SC Support - Posts: 38425 |
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You really need to update to the latest release in order to ensure that you have all the changes related to data. After that, you should be able to get at least 5 days of historical data. Let us know if you continue to have an issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-26 19:09:03] |
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For users of CQG, you really need to use our Denali Exchange Data Feed for complete and reliable historical data: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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