Support Board
Date/Time: Fri, 07 Mar 2025 01:04:18 +0000
OpenGL graphic problem.
View Count: 1201
| [2022-01-26 10:52:58] |
| P3rri - Posts: 16 |
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Greetings, I enabled OpenGL since I would like to use my GPU to render the chart to take off some pressure of the CPU but for some reason I am having a problem with the crosshair(Chart value tool) when I am moving it around this happens. The same thing happens also when I am drawing on the chart the moment I click and it goes off again. Image attached. Note: I am using AMD GPU and I know it is buggy, I updated the drivers and all but I am still having this problem. If there a fix? Thank you! Date Time Of Last Edit: 2022-01-26 10:53:45
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 Sierra.png / V - Attached On 2022-01-26 10:52:24 UTC - Size: 16.53 KB - 271 views |
| [2022-01-26 10:57:44] |
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Yes we are aware of this with an AMD graphics driver. We will look into the issue again.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-01 17:24:41] |
| Sierra_Chart Engineering - Posts: 18672 |
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Our programmer who is handling this, is asking, does the chart go back to normal when you select Chart >> Recalculate or you change to a different tool?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-01 17:47:32] |
| P3rri - Posts: 16 |
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Hello, It does not go back to normal. To be exact only when I am moving the Crosshair around it looks like this. Or for example if I use a tool that draws something on chart while I am moving that tool(The final anchor) lets say a line before I left click again to finish drawing it all the text on the chart looks like this. Once I am finish drawing it goes back to normal. Or if I draw a tool that has text in it for example Chart calculator tool the text also looks like this before I click the final time. The moment I click it looks normal but before that flashes. I am attaching a picture of that as well.. Maybe it would help if I attach a Youtube video? Thank you for your response. Date Time Of Last Edit: 2022-02-01 17:48:42
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| Screenshot 2022-02-01 184335.png / V - Attached On 2022-02-01 17:47:28 UTC - Size: 39.83 KB - 205 views |
| [2022-02-03 23:52:58] |
| User864733 - Posts: 12 |
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Hi, I am also experiencing an identical issue. Following for solution. Thank you, |
| [2022-02-23 15:51:38] |
| P3rri - Posts: 16 |
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Hello, Any update regarding this issue? Thank you! |
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