Support Board
Date/Time: Thu, 06 Mar 2025 03:18:37 +0000
HISTORICAL DOWNLOAD SKIPPED
View Count: 930
| [2022-01-25 01:13:48] |
| User24791 - Posts: 49 |
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Newly connected data feed with Rithmic Direct - DTC [trading] When loading an Intraday Chart (e.g. ESH2.CME 5 min) I receive message: "HISTORICAL DOWNLOAD SKIPPED" I have researched Forum documentation but cannot seem to get any historical data... Thank you in advance for assistance |
| [2022-01-25 02:25:29] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Right-click on the chart near the end and select "Delete and Download Data". After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-25 13:16:25] |
| User24791 - Posts: 49 |
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Thank you...I am all set now...Regards
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