Support Board
Date/Time: Wed, 05 Mar 2025 19:35:30 +0000
No sell column data after 2348 update when using combined market depth
View Count: 657
| [2022-01-23 13:42:36] |
| User623005 - Posts: 12 |
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Hi SC In case you interested there is no sell column data (passive orders) after 2348 update when using combined market depth. No studies - default SC Dom. Rolled back to 2335 - everything works fine Cheers |
| [2022-01-23 14:57:08] |
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We will check on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-23 16:23:56] |
| ticinotrader - Posts: 407 |
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Dear Support, I was just about to report the same issue - it exists across all symbols I tried (including futures, BitMEX) and appears to be an issue after updating to 2348. I am using SC All Data. Greater than 0 value at Chart Settings >> Advanced Settings 3 >> Market Depth Combine Tick Increments results in seemingly missing Ask side of the depth. Actually, it is not missing, but it is far below the bid side. Please see the attached screenshots. |
 20220123-172100.png / V - Attached On 2022-01-23 16:23:32 UTC - Size: 74.13 KB - 156 views 20220123-172116.png / V - Attached On 2022-01-23 16:23:38 UTC - Size: 64.55 KB - 153 views 20220123-172137.png / V - Attached On 2022-01-23 16:23:43 UTC - Size: 61.64 KB - 162 views |
| [2022-01-23 23:44:15] |
| User754053 - Posts: 15 |
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Experiencing the same. For the last version working as expected is 2346. 2347 & 2348 are affected by this. |
| [2022-01-24 06:16:49] |
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Update to the prerelease version 2349. This is resolved: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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