Support Board
Date/Time: Wed, 05 Mar 2025 19:21:42 +0000
Missing Data Issue for CLG22-NYMEX and MCLG22-NYMEX
View Count: 483
| [2022-01-22 23:57:41] |
| User344276 - Posts: 68 |
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I am missing data on the daily chart for CLG22-NYMEX and MCLG22-NYMEX. On the CLG22-NYMEX chart I do not have any data for Friday, January 21st. On the the MCLG22-NYMEX chart, I am missing data for Thursday and Friday. How do I resolve this issue? Thanks.
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| [2022-01-23 00:29:52] |
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Update Sierra Chart to the current version: Software Download: Fast Update Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-23 06:54:20] |
| User344276 - Posts: 68 |
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I have followed your instructions and still having issues with missing data. The copy of the message log is below my message ---------------------------------------------------------------------------------------------------------------------------------- HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-01-23 01:12:58.833 Reading Internal Order ID file. | 2022-01-23 01:13:16.988 Reading Trade Orders file. | 2022-01-23 01:13:17.258 Reading Trade Positions file. | 2022-01-23 01:13:17.259 Reading Trade Account Data files. | 2022-01-23 01:13:17.260 UDPListener (1492). Port 22904 | Listening on UDP port 22904. | 2022-01-23 01:13:17.309 Software version: 2348 64-bit | 2022-01-23 01:13:17.310 Primary Thread ID: 12248 | 2022-01-23 01:13:17.310 Usage end date: 2022-02-05 | 2022-01-23 01:13:17.310 Enabled for: Sierra Chart Historical Data Service. | 2022-01-23 01:13:17.310 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-01-23 01:13:17.310 Enabled for: Delayed Denali Exchange Data Feed. | 2022-01-23 01:13:17.310 Enabled for exchange2: fairx_exchange.data | 2022-01-23 01:13:17.310 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-01-23 01:13:17.310 Current selected Data/Trading service: SC Data - All Services | 2022-01-23 01:13:17.310 Custom symbol settings values: disabled | 2022-01-23 01:13:17.310 Chart Update Interval: 500 | 2022-01-23 01:13:17.310 Intraday Data Storage Time Unit: 1 | 2022-01-23 01:13:17.310 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-01-23 01:13:17.310 2022-01-23 06:13:17 Local computer time in UTC | 2022-01-23 01:13:17.310 2022-01-23 01:13:17 Local computer time in SC Time Zone | 2022-01-23 01:13:17.310 2022-01-23 06:12:53 Server time in UTC | 2022-01-23 01:13:17.310 Local computer UTC time and Server UTC time difference: 3 seconds. | 2022-01-23 01:13:17.310 Program path: C:\SierraChart\ | 2022-01-23 01:13:17.310 Data Files path: C:\SierraChart\Data\ | 2022-01-23 01:13:17.310 OS Version Number: 10.0 | 2022-01-23 01:13:17.311 Locale Setting: C | 2022-01-23 01:13:17.311 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2022-01-23 01:13:17.319 Allowed protected custom studies: | 2022-01-23 01:13:17.319 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2022-01-23 01:13:17.320 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-01-23 01:13:17.493 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-01-23 01:13:17.494 Received 5 login tokens. | 2022-01-23 01:13:17.768 Symbol settings MD5 received. Request ID: 1. | 2022-01-23 01:13:19.210 Symbol settings are up-to-date for scdataallservices. | 2022-01-23 01:13:19.210 SC Data - All Services | Connected to server complete. | 2022-01-23 01:13:23.911 Triggering next historical data download in queue. | 2022-01-23 01:13:23.911 Triggering next historical data download in queue. | 2022-01-23 01:13:23.911 Triggering next historical data download in queue. | 2022-01-23 01:13:23.911 Triggering next historical data download in queue. | 2022-01-23 01:13:23.911 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2022-01-23 01:13:23.915 No download requests in the queue to start downloads for. | 2022-01-23 01:13:23.915 No download requests in the queue to start downloads for. | 2022-01-23 01:13:23.915 No download requests in the queue to start downloads for. | 2022-01-23 01:13:23.915 No download requests in the queue to start downloads for. | 2022-01-23 01:13:23.915 CLG22-NYMEX [CV] Daily #2 | Reloading chart. | 2022-01-23 01:38:29.808 CLG22-NYMEX [CV] Daily #2 | Performing continuous chart historical Daily data download for symbol CLG22-NYMEX starting at last date in file. | 2022-01-23 01:38:41.002 Starting DelayedDownloadMonitoringTimer | 2022-01-23 01:38:41.002 Starting HDTimeoutTimer | 2022-01-23 01:38:41.002 Added historical Daily data request for CLG22-NYMEX to the queue. | 2022-01-23 01:38:41.002 Triggering next historical data download in queue. | 2022-01-23 01:38:41.003 CLG22-NYMEX [CV] Daily #2 | Waiting for historical downloads to complete with the IDs: 1, | 2022-01-23 01:38:53.080 CLG22-NYMEX [CV] Weekly #4 | Reloading chart. | 2022-01-23 01:38:53.114 CLG22-NYMEX [CV] Weekly #4 | Waiting for historical downloads to complete with the IDs: 1, | 2022-01-23 01:39:03.335 CLG22-NYMEX [CV] Daily #8 | Reloading chart. | 2022-01-23 01:39:03.377 CLG22-NYMEX [CV] Daily #8 | Waiting for historical downloads to complete with the IDs: 1, | 2022-01-23 01:39:05.487 CLG22-NYMEX [CV] 120 Min #9 | Reloading chart. | 2022-01-23 01:39:05.540 CLG22-NYMEX [CV] 120 Min #9 | Waiting for historical downloads to complete with the IDs: 1, | 2022-01-23 01:39:05.804 CLG22-NYMEX [CV] 60 Min #10 | Reloading chart. | 2022-01-23 01:39:05.833 CLG22-NYMEX [CV] 60 Min #10 | Waiting for historical downloads to complete with the IDs: 1, | 2022-01-23 01:39:05.955 MCLG22-NYMEX Daily #1 | Reloading chart. | 2022-01-23 01:39:05.986 Mapping CLG22-NYMEX to CLG22. Service code: nymex | 2022-01-23 01:39:06.051 Using symbol data fast lookup vector | 2022-01-23 01:39:06.051 HD Request # 1 | Downloading Historical Daily chart data for CLG22-NYMEX. Starting date: 2022-01-18. Service: scdataallservices | 2022-01-23 01:39:06.058 Added historical Daily data request for MCLG22-NYMEX to the queue. | 2022-01-23 01:39:06.546 Triggering next historical data download in queue. | 2022-01-23 01:39:06.547 Mapping MCLG22-NYMEX to MCLG22. Service code: nymex | 2022-01-23 01:39:06.547 SC DTC Delayed Exchange Data | Starting real-time market data updates for: MCLG22-NYMEX (MCLG22). ID: 2 Service code: nymex | 2022-01-23 01:39:06.547 SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10043 | 2022-01-23 01:39:06.547 SC DTC Delayed Exchange Data | Requesting security definition data for: MCLG22-NYMEX (MCLG22). ID: 2 | 2022-01-23 01:39:06.549 DTC Client socket (3) | Creating socket. | 2022-01-23 01:39:06.550 DTC Client socket (3) | New receive buffer size: 5242880 | 2022-01-23 01:39:06.550 DTC Client socket (3) | Connecting to IP: 216.1.90.129. | 2022-01-23 01:39:06.550 SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-01-23 01:39:06.592 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-01-23 01:39:06.592 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-01-23 01:39:06.592 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-01-23 01:39:06.650 SC DTC Delayed Exchange Data | Sending logon request message. | 2022-01-23 01:39:06.650 HD Request # 1 | Requesting historical Daily data for CLG22 starting at 2022-01-17. SC External HD service. | 2022-01-23 01:39:06.736 HD Request # 1 | Receiving historical Daily data for CLG22-NYMEX starting at 2022-01-18 | 2022-01-23 01:39:06.901 HD Request # 1 | Writing historical Daily data to the file CLG22-NYMEX.dly | 2022-01-23 01:39:06.903 HD Request # 1 | Bytes received: 155 | 2022-01-23 01:39:06.956 HD Request # 1 | Received 3 Daily data records from 2022-01-18 00:00:00 to 2022-01-20 00:00:00 (3.0 days) and wrote 3 records for CLG22-NYMEX | 2022-01-23 01:39:06.956 HD Request # 1 | Completion time: 0s | 2022-01-23 01:39:06.957 HD Request # 1 | Daily data download complete for CLG22-NYMEX. Unique request ID: 1 | 2022-01-23 01:39:06.957 Removing historical data download ID 1. | 2022-01-23 01:39:06.957 Triggering next historical data download in queue. | 2022-01-23 01:39:06.958 HD Request # 2 | Downloading Historical Daily chart data for MCLG22-NYMEX. Starting date: 2022-01-14. Service: scdataallservices | 2022-01-23 01:39:06.966 CLG22-NYMEX [CV] Daily #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-01-23 01:39:07.044 CLG22-NYMEX [CV] Daily #8 | Reloading chart. | 2022-01-23 01:39:07.067 SC DTC Delayed Exchange Data | Received logon response. | 2022-01-23 01:39:14.118 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-01-23 01:39:14.118 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-01-23 01:39:14.118 SC DTC Delayed Exchange Data | Successfully connected. | 2022-01-23 01:39:14.118 SC DTC Delayed Exchange Data | Trading is not supported. | 2022-01-23 01:39:14.118 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: MCLG22-NYMEX -> MCLG22 | 2022-01-23 01:39:14.118 CLG22-NYMEX [CV] Daily #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-01-23 01:39:14.125 CLG22-NYMEX [CV] Daily #2 | Reloading chart. | 2022-01-23 01:39:14.160 HD Request # 2 | Requesting historical Daily data for CYG22 starting at 2022-01-13. SC External HD service. | 2022-01-23 01:39:43.756 SC DTC Delayed Exchange Data | Received security definition for symbol MCLG22-NYMEX | 2022-01-23 01:39:43.757 HD Request # 2 | Receiving historical Daily data for MCLG22-NYMEX starting at 2022-01-14 | 2022-01-23 01:39:44.225 HD Request # 2 | Writing historical Daily data to the file MCLG22-NYMEX.dly | 2022-01-23 01:39:44.227 HD Request # 2 | Bytes received: 205 | 2022-01-23 01:39:44.237 HD Request # 2 | Received 4 Daily data records from 2022-01-14 00:00:00 to 2022-01-19 00:00:00 (6.0 days) and wrote 3 records for MCLG22-NYMEX | 2022-01-23 01:39:44.237 HD Request # 2 | Completion time: 38s | 2022-01-23 01:39:44.238 HD Request # 2 | Daily data download complete for MCLG22-NYMEX. Unique request ID: 2 | 2022-01-23 01:39:44.238 Removing historical data download ID 2. | 2022-01-23 01:39:44.238 Triggering next historical data download in queue. | 2022-01-23 01:39:44.239 No download requests in the queue to start downloads for. | 2022-01-23 01:39:44.239 CLG22-NYMEX [CV] 120 Min #9 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-01-23 01:39:44.536 CLG22-NYMEX [CV] 120 Min #9 | Reloading chart. | 2022-01-23 01:39:44.539 CLG22-NYMEX [CV] Weekly #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-01-23 01:39:45.381 CLG22-NYMEX [CV] Weekly #4 | Reloading chart. | 2022-01-23 01:39:45.389 CLG22-NYMEX [CV] 60 Min #10 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-01-23 01:40:18.170 CLG22-NYMEX [CV] 60 Min #10 | Reloading chart. | 2022-01-23 01:40:18.173 CLG22-NYMEX [CV] Daily #8 | Reloading chart. | 2022-01-23 01:40:18.828 CLG22-NYMEX [CV] Daily #2 | Reloading chart. | 2022-01-23 01:40:34.321 MCLG22-NYMEX[M] Daily #1 | Reloading chart. | 2022-01-23 01:41:22.845 CLG22-NYMEX [CV] 120 Min #9 | Reloading chart. | 2022-01-23 01:41:22.887 CLG22-NYMEX [CV] Weekly #4 | Reloading chart. | 2022-01-23 01:41:23.348 CLG22-NYMEX [CV] 60 Min #10 | Reloading chart. | 2022-01-23 01:41:55.359 SC DTC Delayed Exchange Data | Starting real-time market data updates for: CLG22-NYMEX (CLG22). ID: 1 Service code: nymex | 2022-01-23 01:41:56.447 SC DTC Delayed Exchange Data | Requesting security definition data for: CLG22-NYMEX (CLG22). ID: 1 | 2022-01-23 01:41:56.447 SC DTC Delayed Exchange Data | Received security definition for symbol CLG22-NYMEX | 2022-01-23 01:41:56.750 Starting DelayedDownloadMonitoringTimer | 2022-01-23 01:41:57.234 Starting HDTimeoutTimer | 2022-01-23 01:41:57.234 Added historical Intraday data request for CLG22-NYMEX to the queue. | 2022-01-23 01:41:57.235 Intraday data recording state for symbol CLG22-NYMEX is set to download 'Pending'. | 2022-01-23 01:41:57.235 Triggering next historical data download in queue. | 2022-01-23 01:41:57.235 Delaying start of download for CLG22-NYMEX | 2022-01-23 01:41:57.454 HD Request # 3 | Downloading Intraday chart data for CLG22-NYMEX to the file CLG22-NYMEX.scid. Service: nymex | 2022-01-23 01:42:01.242 HD Request # 3 | Download start date-time: 2022-01-20 14:29:25.000000. File last date-time: 2022-01-20 14:29:25.207000 | 2022-01-23 01:42:01.244 HD Request # 3 | Using server: ds21.sierracharts.com port 10149 | 2022-01-23 01:42:01.272 Socket (1) | Creating socket. | 2022-01-23 01:42:01.370 Socket (1) | New receive buffer size: 5242880 | 2022-01-23 01:42:01.370 Socket (1) | Connecting to IP: 216.1.90.129. | 2022-01-23 01:42:01.370 HD Request # 3 | Setting DTC encoding to Binary VLS | 2022-01-23 01:42:01.451 HD Request # 3 | Sending historical data logon request message. | 2022-01-23 01:42:01.451 HD Request # 3 | Requesting Intraday data. Start date-time: 2022-01-20 14:29:25. Record interval: 1. Symbol: CLG22 | 2022-01-23 01:42:01.940 HD Request # 3 | Decompressing data. | 2022-01-23 01:42:01.982 HD Request # 3 | Receiving Intraday data for CLG22-NYMEX starting at 2022-01-20 14:29:25.207000 | 2022-01-23 01:42:01.986 Socket (1) | CloseSocket call. | 2022-01-23 01:42:01.988 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-01-23 01:42:01.988 Historical data download thread signaled to stop. | 2022-01-23 01:42:01.988 HD Request # 3 | Timestamp of first Intraday data file record written: 2022-01-20 14:29:25.207000 | 2022-01-23 01:42:01.989 HD Request # 3 | Received 1 Intraday data record from 2022-01-20 14:29:25.207000 to 2022-01-20 14:29:25.207000 (0.0 seconds) and wrote 1 record for CLG22-NYMEX | 2022-01-23 01:42:01.989 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2022-01-20 19:29:25.207000 | 2022-01-23 01:42:02.019 HD Request # 3 | Completion time: 1s | 2022-01-23 01:42:02.019 HD Request # 3 | Intraday data download complete for CLG22-NYMEX. Unique request ID: 3 | 2022-01-23 01:42:02.019 Removing historical data download ID 3. | 2022-01-23 01:42:02.019 Real-time Intraday chart data file updates started for CLG22-NYMEX | 2022-01-23 01:42:02.019 Opened cached Intraday file: C:\SierraChart\Data\CLG22-NYMEX.scid. Thread ID: 12248 | 2022-01-23 01:42:02.020 Intraday chart data file opened for CLG22-NYMEX | 2022-01-23 01:42:02.020 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-01-23 01:42:02.020 Triggering next historical data download in queue. | 2022-01-23 01:42:02.021 No download requests in the queue to start downloads for. | 2022-01-23 01:42:02.021 Socket (1) | Socket gracefully closed by remote side. | 2022-01-23 01:42:02.030 Socket (1) | Closed. | 2022-01-23 01:42:02.030 Added historical Daily data request for MCLG22-NYMEX to the queue. | 2022-01-23 01:42:40.336 Triggering next historical data download in queue. | 2022-01-23 01:42:40.336 HD Request # 4 | Downloading Historical Daily chart data for MCLG22-NYMEX. Starting date: 1972-01-23. Service: scdataallservices | 2022-01-23 01:42:40.336 HD Request # 4 | Requesting historical Daily data for CYG22 starting at 1972-01-22. SC External HD service. | 2022-01-23 01:42:40.908 HD Request # 4 | Receiving historical Daily data for MCLG22-NYMEX starting at 2021-07-12 | 2022-01-23 01:42:41.014 HD Request # 4 | Writing historical Daily data to the file MCLG22-NYMEX.dly | 2022-01-23 01:42:41.016 HD Request # 4 | Bytes received: 6467 | 2022-01-23 01:42:41.022 HD Request # 4 | Received 134 Daily data records from 2021-07-12 00:00:00 to 2022-01-19 00:00:00 (192.0 days) and wrote 134 records for MCLG22-NYMEX | 2022-01-23 01:42:41.022 HD Request # 4 | Completion time: 1s | 2022-01-23 01:42:41.023 HD Request # 4 | Daily data download complete for MCLG22-NYMEX. Unique request ID: 4 | 2022-01-23 01:42:41.023 Removing historical data download ID 4. | 2022-01-23 01:42:41.023 Triggering next historical data download in queue. | 2022-01-23 01:42:41.023 No download requests in the queue to start downloads for. | 2022-01-23 01:42:41.023 MCLG22-NYMEX[M] Daily #1 | Reloading chart. | 2022-01-23 01:42:41.236 MCLG22-NYMEX [CV][M] Daily #1 | Reloading chart. | 2022-01-23 01:44:20.293 MCLG22-NYMEX [CV][M] Daily #1 | Performing continuous chart historical Daily data download for symbol MCLH21-NYMEX starting at last date in file. | 2022-01-23 01:44:21.235 Added historical Daily data request for MCLH21-NYMEX to the queue. | 2022-01-23 01:44:21.235 Triggering next historical data download in queue. | 2022-01-23 01:44:21.235 MCLG22-NYMEX [CV][M] Daily #1 | Performing continuous chart historical Daily data download for symbol MCLJ21-NYMEX starting at last date in file. | 2022-01-23 01:44:21.260 Added historical Daily data request for MCLJ21-NYMEX to the queue. | 2022-01-23 01:44:21.260 MCLG22-NYMEX [CV][M] Daily #1 | Performing continuous chart historical Daily data download for symbol MCLK21-NYMEX starting at last date in file. | 2022-01-23 01:44:21.267 Added historical Daily data request for MCLK21-NYMEX to the queue. | 2022-01-23 01:44:21.267 MCLG22-NYMEX [CV][M] Daily #1 | Performing continuous chart historical Daily data download for symbol MCLM21-NYMEX starting at last date in file. | 2022-01-23 01:44:21.309 Added historical Daily data request for MCLM21-NYMEX to the queue. | 2022-01-23 01:44:21.309 MCLG22-NYMEX [CV][M] Daily #1 | Performing continuous chart historical Daily data download for symbol MCLN21-NYMEX starting at last date in file. | 2022-01-23 01:44:21.317 Added historical Daily data request for MCLN21-NYMEX to the queue. | 2022-01-23 01:44:21.317 MCLG22-NYMEX [CV][M] Daily #1 | Performing continuous chart historical Daily data download for symbol MCLQ21-NYMEX starting at 2021-06-17. | 2022-01-23 01:44:21.343 Added historical Daily data request for MCLQ21-NYMEX to the queue. | 2022-01-23 01:44:21.343 MCLG22-NYMEX [CV][M] Daily #1 | Dates not found while checking for invalid data in continuous contract data files. MCLQ21-NYMEX | 2022-01-23 01:44:21.768 * MCLG22-NYMEX [CV][M] Daily #1 | Waiting for historical downloads to complete with the IDs: 5, 6, 7, 8, 9, 10, | 2022-01-23 01:44:21.768 Mapping MCLH21-NYMEX to MCLH21. Service code: nymex | 2022-01-23 01:44:21.860 HD Request # 5 | Downloading Historical Daily chart data for MCLH21-NYMEX. Starting date: 2021-01-29. Service: scdataallservices | 2022-01-23 01:44:21.867 HD Request # 5 | Requesting historical Daily data for CYH21 starting at 2021-01-28. SC External HD service. | 2022-01-23 01:44:22.708 HD Request # 5 | Receiving historical Daily data for MCLH21-NYMEX starting at 2021-01-29 | 2022-01-23 01:44:22.819 HD Request # 5 | Writing historical Daily data to the file MCLH21-NYMEX.dly | 2022-01-23 01:44:22.821 HD Request # 5 | Bytes received: 180 | 2022-01-23 01:44:22.828 HD Request # 5 | Received 4 Daily data records from 2021-01-29 00:00:00 to 2021-02-02 00:00:00 (5.0 days) and wrote 3 records for MCLH21-NYMEX | 2022-01-23 01:44:22.828 HD Request # 5 | Completion time: 1s | 2022-01-23 01:44:22.829 HD Request # 5 | Daily data download complete for MCLH21-NYMEX. Unique request ID: 5 | 2022-01-23 01:44:22.829 Removing historical data download ID 5. | 2022-01-23 01:44:22.829 Triggering next historical data download in queue. | 2022-01-23 01:44:22.829 Mapping MCLJ21-NYMEX to MCLJ21. Service code: nymex | 2022-01-23 01:44:22.830 HD Request # 6 | Downloading Historical Daily chart data for MCLJ21-NYMEX. Starting date: 1972-01-23. Service: scdataallservices | 2022-01-23 01:44:22.832 HD Request # 6 | Requesting historical Daily data for CYJ21 starting at 1972-01-22. SC External HD service. | 2022-01-23 01:44:23.413 HD Request # 6 | Bytes received: 1 | 2022-01-23 01:44:23.519 HD Request # 6 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for MCLJ21-NYMEX | 2022-01-23 01:44:23.519 HD Request # 6 | Completion time: 1s | 2022-01-23 01:44:23.519 HD Request # 6 | Daily data download complete for MCLJ21-NYMEX. Unique request ID: 6 | 2022-01-23 01:44:23.519 Removing historical data download ID 6. | 2022-01-23 01:44:23.519 Triggering next historical data download in queue. | 2022-01-23 01:44:23.519 Mapping MCLK21-NYMEX to MCLK21. Service code: nymex | 2022-01-23 01:44:23.519 HD Request # 7 | Downloading Historical Daily chart data for MCLK21-NYMEX. Starting date: 1972-01-23. Service: scdataallservices | 2022-01-23 01:44:23.522 HD Request # 7 | Requesting historical Daily data for CYK21 starting at 1972-01-22. SC External HD service. | 2022-01-23 01:44:24.112 HD Request # 7 | Bytes received: 1 | 2022-01-23 01:44:24.221 HD Request # 7 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for MCLK21-NYMEX | 2022-01-23 01:44:24.221 HD Request # 7 | Completion time: 1s | 2022-01-23 01:44:24.221 HD Request # 7 | Daily data download complete for MCLK21-NYMEX. Unique request ID: 7 | 2022-01-23 01:44:24.221 Removing historical data download ID 7. | 2022-01-23 01:44:24.221 Triggering next historical data download in queue. | 2022-01-23 01:44:24.221 Mapping MCLM21-NYMEX to MCLM21. Service code: nymex | 2022-01-23 01:44:24.222 HD Request # 8 | Downloading Historical Daily chart data for MCLM21-NYMEX. Starting date: 2021-01-29. Service: scdataallservices | 2022-01-23 01:44:24.229 HD Request # 8 | Requesting historical Daily data for CYM21 starting at 2021-01-28. SC External HD service. | 2022-01-23 01:44:24.827 HD Request # 8 | Receiving historical Daily data for MCLM21-NYMEX starting at 2021-01-29 | 2022-01-23 01:44:24.934 HD Request # 8 | Writing historical Daily data to the file MCLM21-NYMEX.dly | 2022-01-23 01:44:24.936 HD Request # 8 | Bytes received: 180 | 2022-01-23 01:44:24.941 HD Request # 8 | Received 4 Daily data records from 2021-01-29 00:00:00 to 2021-02-02 00:00:00 (5.0 days) and wrote 3 records for MCLM21-NYMEX | 2022-01-23 01:44:24.941 HD Request # 8 | Completion time: 0s | 2022-01-23 01:44:24.942 HD Request # 8 | Daily data download complete for MCLM21-NYMEX. Unique request ID: 8 | 2022-01-23 01:44:24.942 Removing historical data download ID 8. | 2022-01-23 01:44:24.942 Triggering next historical data download in queue. | 2022-01-23 01:44:24.942 Mapping MCLN21-NYMEX to MCLN21. Service code: nymex | 2022-01-23 01:44:24.943 HD Request # 9 | Downloading Historical Daily chart data for MCLN21-NYMEX. Starting date: 1972-01-23. Service: scdataallservices | 2022-01-23 01:44:24.945 HD Request # 9 | Requesting historical Daily data for CYN21 starting at 1972-01-22. SC External HD service. | 2022-01-23 01:44:25.544 HD Request # 9 | Bytes received: 1 | 2022-01-23 01:44:25.936 HD Request # 9 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for MCLN21-NYMEX | 2022-01-23 01:44:25.936 HD Request # 9 | Completion time: 1s | 2022-01-23 01:44:25.936 HD Request # 9 | Daily data download complete for MCLN21-NYMEX. Unique request ID: 9 | 2022-01-23 01:44:25.936 Removing historical data download ID 9. | 2022-01-23 01:44:25.936 Triggering next historical data download in queue. | 2022-01-23 01:44:25.937 Mapping MCLQ21-NYMEX to MCLQ21. Service code: nymex | 2022-01-23 01:44:25.937 HD Request # 10 | Downloading Historical Daily chart data for MCLQ21-NYMEX. Starting date: 2021-06-17. Service: scdataallservices | 2022-01-23 01:44:25.937 HD Request # 10 | Requesting historical Daily data for CYQ21 starting at 2021-06-16. SC External HD service. | 2022-01-23 01:44:26.524 HD Request # 10 | Receiving historical Daily data for MCLQ21-NYMEX starting at 2021-07-12 | 2022-01-23 01:44:26.615 HD Request # 10 | Writing historical Daily data to the file MCLQ21-NYMEX.dly | 2022-01-23 01:44:26.617 HD Request # 10 | Bytes received: 300 | 2022-01-23 01:44:26.618 HD Request # 10 | Received 6 Daily data records from 2021-07-12 00:00:00 to 2021-07-19 00:00:00 (8.0 days) and wrote 6 records for MCLQ21-NYMEX | 2022-01-23 01:44:26.618 HD Request # 10 | Completion time: 1s | 2022-01-23 01:44:26.619 HD Request # 10 | Daily data download complete for MCLQ21-NYMEX. Unique request ID: 10 | 2022-01-23 01:44:26.619 Removing historical data download ID 10. | 2022-01-23 01:44:26.619 Triggering next historical data download in queue. | 2022-01-23 01:44:26.619 No download requests in the queue to start downloads for. | 2022-01-23 01:44:26.619 MCLG22-NYMEX [CV][M] Daily #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-01-23 01:44:26.833 MCLG22-NYMEX [CV][M] Daily #1 | Reloading chart. | 2022-01-23 01:44:26.839 Unable to determine transition date based on volume from files: MCLZ20-NYMEX.dly, MCLF21-NYMEX.dly | 2022-01-23 01:44:27.080 The MCLF21-NYMEX.dly symbol may not be the active contract month. | 2022-01-23 01:44:27.080 Unable to determine transition date based on volume from files: MCLG21-NYMEX.dly, MCLH21-NYMEX.dly | 2022-01-23 01:44:27.093 The MCLH21-NYMEX.dly symbol may not be the active contract month. | 2022-01-23 01:44:27.093 Unable to determine transition date based on volume from files: MCLJ21-NYMEX.dly, MCLK21-NYMEX.dly | 2022-01-23 01:44:27.102 The MCLK21-NYMEX.dly symbol may not be the active contract month. | 2022-01-23 01:44:27.102 Unable to determine transition date based on volume from files: MCLK21-NYMEX.dly, MCLM21-NYMEX.dly | 2022-01-23 01:44:27.108 The MCLM21-NYMEX.dly symbol may not be the active contract month. | 2022-01-23 01:44:27.108 Unable to determine transition date based on volume from files: MCLM21-NYMEX.dly, MCLN21-NYMEX.dly | 2022-01-23 01:44:27.113 The MCLN21-NYMEX.dly symbol may not be the active contract month. | 2022-01-23 01:44:27.113 MCLG22-NYMEX [CV][M] Daily #1 | Reloading chart. | 2022-01-23 01:44:27.343 MCLG22-NYMEX [CV][M] Daily #1 | Dates not found while checking for invalid data in continuous contract data files. MCLQ21-NYMEX | 2022-01-23 01:44:27.720 * Unable to determine transition date based on volume from files: MCLZ20-NYMEX.dly, MCLF21-NYMEX.dly | 2022-01-23 01:44:27.937 The MCLF21-NYMEX.dly symbol may not be the active contract month. | 2022-01-23 01:44:27.937 Unable to determine transition date based on volume from files: MCLG21-NYMEX.dly, MCLH21-NYMEX.dly | 2022-01-23 01:44:27.953 The MCLH21-NYMEX.dly symbol may not be the active contract month. | 2022-01-23 01:44:27.953 Unable to determine transition date based on volume from files: MCLJ21-NYMEX.dly, MCLK21-NYMEX.dly | 2022-01-23 01:44:27.963 The MCLK21-NYMEX.dly symbol may not be the active contract month. | 2022-01-23 01:44:27.963 Unable to determine transition date based on volume from files: MCLK21-NYMEX.dly, MCLM21-NYMEX.dly | 2022-01-23 01:44:27.970 The MCLM21-NYMEX.dly symbol may not be the active contract month. | 2022-01-23 01:44:27.970 Unable to determine transition date based on volume from files: MCLM21-NYMEX.dly, MCLN21-NYMEX.dly | 2022-01-23 01:44:27.976 The MCLN21-NYMEX.dly symbol may not be the active contract month. | 2022-01-23 01:44:27.976 Restarting the loading process. | 2022-01-23 01:44:28.009 Added historical Daily data request for CLZ21-NYMEX to the queue. | 2022-01-23 01:44:41.403 Triggering next historical data download in queue. | 2022-01-23 01:44:41.404 Added historical Daily data request for CLF22-NYMEX to the queue. | 2022-01-23 01:44:41.404 Added historical Daily data request for CLG22-NYMEX to the queue. | 2022-01-23 01:44:41.404 Mapping CLZ21-NYMEX to CLZ21. Service code: nymex | 2022-01-23 01:44:41.404 HD Request # 11 | Downloading Historical Daily chart data for CLZ21-NYMEX. Starting date: 1972-01-23. Service: scdataallservices | 2022-01-23 01:44:41.405 HD Request # 11 | Requesting historical Daily data for CLZ21 starting at 1972-01-22. SC External HD service. | 2022-01-23 01:44:41.994 HD Request # 11 | Receiving historical Daily data for CLZ21-NYMEX starting at 2012-11-19 | 2022-01-23 01:44:42.124 HD Request # 11 | Writing historical Daily data to the file CLZ21-NYMEX.dly | 2022-01-23 01:44:42.126 HD Request # 11 | Bytes received: 110935 | 2022-01-23 01:44:42.203 HD Request # 11 | Received 2269 Daily data records from 2012-11-19 00:00:00 to 2021-11-19 00:00:00 (9.0years) and wrote 2269 records for CLZ21-NYMEX | 2022-01-23 01:44:42.203 HD Request # 11 | Completion time: 1s | 2022-01-23 01:44:42.204 HD Request # 11 | Daily data download complete for CLZ21-NYMEX. Unique request ID: 11 | 2022-01-23 01:44:42.204 Removing historical data download ID 11. | 2022-01-23 01:44:42.204 Triggering next historical data download in queue. | 2022-01-23 01:44:42.205 Mapping CLF22-NYMEX to CLF22. Service code: nymex | 2022-01-23 01:44:42.205 HD Request # 12 | Downloading Historical Daily chart data for CLF22-NYMEX. Starting date: 1972-01-23. Service: scdataallservices | 2022-01-23 01:44:42.206 HD Request # 12 | Requesting historical Daily data for CLF22 starting at 1972-01-22. SC External HD service. | 2022-01-23 01:44:42.771 HD Request # 12 | Receiving historical Daily data for CLF22-NYMEX starting at 2016-11-22 | 2022-01-23 01:44:42.876 HD Request # 12 | Writing historical Daily data to the file CLF22-NYMEX.dly | 2022-01-23 01:44:42.878 HD Request # 12 | Bytes received: 61126 | 2022-01-23 01:44:42.926 HD Request # 12 | Received 1279 Daily data records from 2016-11-22 00:00:00 to 2021-12-20 00:00:00 (5.1years) and wrote 1279 records for CLF22-NYMEX | 2022-01-23 01:44:42.927 HD Request # 12 | Completion time: 0s | 2022-01-23 01:44:42.927 HD Request # 12 | Daily data download complete for CLF22-NYMEX. Unique request ID: 12 | 2022-01-23 01:44:42.927 Removing historical data download ID 12. | 2022-01-23 01:44:42.927 Triggering next historical data download in queue. | 2022-01-23 01:44:42.927 HD Request # 13 | Downloading Historical Daily chart data for CLG22-NYMEX. Starting date: 1972-01-23. Service: scdataallservices | 2022-01-23 01:44:42.928 HD Request # 13 | Requesting historical Daily data for CLG22 starting at 1972-01-22. SC External HD service. | 2022-01-23 01:44:43.495 HD Request # 13 | Receiving historical Daily data for CLG22-NYMEX starting at 2016-11-22 | 2022-01-23 01:44:43.602 HD Request # 13 | Writing historical Daily data to the file CLG22-NYMEX.dly | 2022-01-23 01:44:43.605 HD Request # 13 | Bytes received: 62101 | 2022-01-23 01:44:43.651 HD Request # 13 | Received 1300 Daily data records from 2016-11-22 00:00:00 to 2022-01-20 00:00:00 (5.2years) and wrote 1300 records for CLG22-NYMEX | 2022-01-23 01:44:43.651 HD Request # 13 | Completion time: 1s | 2022-01-23 01:44:43.652 HD Request # 13 | Daily data download complete for CLG22-NYMEX. Unique request ID: 13 | 2022-01-23 01:44:43.652 Removing historical data download ID 13. | 2022-01-23 01:44:43.652 Triggering next historical data download in queue. | 2022-01-23 01:44:43.653 No download requests in the queue to start downloads for. | 2022-01-23 01:44:43.653 CLG22-NYMEX [CV][M] Daily #8 | Reloading chart. | 2022-01-23 01:44:44.003 CLG22-NYMEX [CV][M] Weekly #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-01-23 01:45:06.672 CLG22-NYMEX [CV][M] Weekly #4 | Reloading chart. | 2022-01-23 01:45:06.764 CLG22-NYMEX [CV][M] Daily #2 | Reloading chart. | 2022-01-23 01:45:48.592 CLG22-NYMEX [CV][M] Weekly #4 | Reloading chart. | 2022-01-23 01:46:22.104 |
| [2022-01-24 04:36:33] |
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It is clear to us now that these are Historical Daily charts. Both of these contracts are expired. Therefore, whatever the ending date for them is, is all that is available. Refer to: Futures Chart Not Updating or Not Updating Frequently Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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