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Date/Time: Wed, 05 Mar 2025 19:36:41 +0000



historical price data not loading

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[2022-01-21 18:16:06]
User688441 - Posts: 2
i have tried everything from support boards and self helped myself buit for some reason my charts are only loading 2 days of data and when select delete all data and redownload its not working.
tried changing date range and it doesnt wanna change .
thanks for the help
[2022-01-21 18:22:33]
Sierra Chart Engineering - Posts: 104368
Yes this is expected when using Rithmic. Refer to the information here:
Rithmic Trading Platform Service: Rithmic Support Policy

You will need to use the Denali Exchange Data Feed for data. Full information is at the link above.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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