Support Board
Date/Time: Wed, 05 Mar 2025 19:31:34 +0000
FSXE Product Data for EUREX EOBI Denali is Incorrect
View Count: 610
| [2022-01-20 05:41:11] |
| fykemang - Posts: 49 |
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This is what I see when I attempt to open a historical chart of FSXE. https://www.sierrachart.com/image.php?Image=1642656896949.png Steps to Replicate: 1. Find Symbol 2. Click on Futures - Eurex (Realtime) 3. Select FSXE Symbol March 2022 contract 4. Click Open Historical Chart I sent the logs with the "Send for Analysis" button. |
| [2022-01-21 00:03:40] |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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