Support Board
Date/Time: Wed, 05 Mar 2025 19:31:51 +0000
Chart not moving - Teton
View Count: 579
| [2022-01-19 05:57:41] |
| User58008 - Posts: 32 |
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Hello, yesterday I closed my Sierra having no problems, this morning I opened Sierra, it is connected but price is not moving, no new bars are appearing. I have Teton order routing and Philipp Capital as a broker. Where is a problem? |
| [2022-01-19 06:10:07] |
| User58008 - Posts: 32 |
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I enclose the Message Log - I can see error of MaxConnectionsDifferentDevices, but I have just one current connection device. I use 3 computers at home, I paid for 3 systems today to use Sierra on all 3 of them, but still I have just one Sierra opened with Teton routing right now and not getting the data feed any way. |
 Snímek obrazovky 2022-01-19 070727.png / V - Attached On 2022-01-19 06:10:02 UTC - Size: 265.85 KB - 152 views |
| [2022-01-19 08:25:10] |
| User58008 - Posts: 32 |
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I am sooooo sorry, it was running on one of the computers. So my question is - when having access to 3 Sierras running at the same time (I mean Sierra on 3 computers), and I have 2 trading accounts - one main and one as a sub-account, I cannot run this on two computers, with one being logged on and trading the main account and the other being logged on the same Sierra chart and Teton/Philip Capital account and trading the sub-account? Thank you |
| [2022-01-19 15:03:30] |
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Regarding connections for the Denali Exchange Data Feed, refer to: Denali Exchange Data Feed: Connections Also make sure all of your installations of Sierra Chart are up to date: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-19 15:03:47
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