Login Page - Create Account

Support Board


Date/Time: Wed, 05 Mar 2025 18:37:27 +0000



connecting to siera charts.

View Count: 429

[2022-01-18 23:36:40]
User767166 - Posts: 3
at 17:00:00 cannot connect to sierra charts. This happens everyday at this time.
[2022-01-19 01:40:34]
Sierra Chart Engineering - Posts: 104368
We see you are with Transact. We cannot help with this issue, it is out of our control and Transact is a service we will be phasing out. Please refer to the detailed information here:
*Important* Priority Message to Transact Users

Let us know if you would like a call from someone to help you move off of Transact.

You will not experience an issue like this with the Teton Order Routing Service which will be replacing Transact.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-19 04:52:57

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account