Support Board
Date/Time: Wed, 05 Mar 2025 19:22:37 +0000
Jak właczyc dane na platformie
View Count: 1019
| [2022-01-18 15:06:09] |
| Piotr Arabasz - Posts: 1 |
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Wykupiłem i aktywowałem na swoim koncie Pakiet serwisowy 10 — Standard + kanał danych Denali i nie mogę otworzyć zadnego wykresu. Posiadam zasilone konto u brokera AMP Global. Potrzebuję kontrakty terminowe na CL, GC, YM. Co robię zle ze ni mam tych danych czy coś zle zrobiłem . |
| [2022-01-18 19:31:18] |
| John - SC Support - Posts: 38396 |
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From Google Translate: I have purchased and activated Service Pack 10 - Standard + Denali Data Channel on my account and cannot open any chart. I have a topped up account with an AMP Global broker.
I need CL, GC, YM futures. What am I doing wrong with my data or something wrong? Start by following the instructions at the following link for how to open a chart (note that it starts at Step #9): Getting Started, Opening Charts and Basic Trading: Open A Chart -- Also, with regards to the Denali Exchange Data Feed, you have not completed all the steps to get the real-time data from the Denali feed. Go through all of the Setup Instructions for the CME Group data at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-19 05:13:58] |
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Let us know if you need further help. Refer to the prior post.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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