Support Board
Date/Time: Wed, 05 Mar 2025 19:42:46 +0000
Huge gap on a Chart Nymex Oil CL
View Count: 542
| [2022-01-17 18:56:50] |
| User778120 - Posts: 4 |
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Hi, I have a huge gap on my Sierra Chart platform on a F.US.CLEH22 contract. I compared that with my friend and he has no gap. Please see attached screen. I tried to set "Gap Fill - Fill All Bar Gaps", but instead of huge gap I got a huge candle and it's not how should it looks like. May I ask for an assist? Thank you, Mateusz |
 Chart error.png / V - Attached On 2022-01-17 18:51:16 UTC - Size: 528.88 KB - 153 views Attachment Deleted. |
| [2022-01-17 19:46:16] |
| John - SC Support - Posts: 38404 |
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You are not getting the proper back-adjustment because you are using CQG data. Refer to the information at the beginning of this section: Continuous Futures Contract Charts: Introduction For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-24 04:51:27] |
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We see you are using CQG. You cannot use that data for continuous futures contract charts. You must use the Denali Exchange Data Feed: Denali Exchange Data Feed And you should also really move to the Teton Order Routing Service: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-24 04:52:15
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