Login Page - Create Account

Support Board


Date/Time: Wed, 05 Mar 2025 04:12:46 +0000



Crosshair or selected price remain visible when right-clicking on a chart?

View Count: 497

[2022-01-17 14:29:36]
Mercrastius - Posts: 45
Currently when right-clicking on a chart to bring up the chart trade menu (with the crosshair tool visible), the crosshair disappears when the menu window opens. This creates a situation where the selected price level is no longer visible.

Is it possible to keep the horizontal crosshair or highlighted price in the values scale column from disappearing?

Thanks
[2022-01-17 14:35:40]
Sierra Chart Engineering - Posts: 104368
This must be some operating system behavior in your case. We see no such problem and it does not make technical sense to be occurring.

Are you using the OpenGL option?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-17 14:36:03
[2022-01-17 16:50:31]
Mercrastius - Posts: 45
No I'm running Windows 10 Pro with an on-board graphics card, nothing fancy.


AMD Ryzen 5 PRO 3400GE w/ Radeon Vega Graphics 3.30 GHz


With the crosshair tool enabled the cursor looks like a "+" sign with the vertical and horizontal crosshair lines. When right-clicking the chart trade window appears, and the cursor switches to the default arrow with no crosshair lines anymore.

It's been this way for as long as I can remember, I just thought it was normal.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account