Support Board
Date/Time: Mon, 13 Jan 2025 19:51:57 +0000
suspending subscription
View Count: 1097
| [2014-04-08 19:47:12] |
| dominikos - Posts: 106 |
|
My subscription has 25 days left, is it possible to suspend subscription to when I'm ready to start trading again?
|
| [2014-04-08 19:50:42] |
| |
|
No. This is not supported.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-07 08:14:50] |
| CHTrader - Posts: 7 |
|
Hi, In 2014, you did not support the requested feature of suspension of current subscription time. You might think that over as it would be a customer friendly approach and certainly technically feasible without too much working time. Thank you for looking into the matter. |
| [2017-05-07 17:06:14] |
| |
|
The way to accomplish this is to set your account to a 1 month Service Package which renews month-to-month and then set it to Disabled when you want to suspend it. You can do that on this page here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-07 17:06:56
|
| [2017-05-07 18:15:12] |
| |
|
Here is the documentation we prepared for this: Sierra Chart Purchase and License Information: Suspending Usage Time This capability exists now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: