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Date/Time: Wed, 05 Mar 2025 18:04:56 +0000



the chart is not connecting

View Count: 435

[2022-01-14 15:12:54]
User229460 - Posts: 24
this is the third time over the last 5 days that the yellow tab is up but it fails to change to green
[2022-01-14 15:59:15]
Sierra Chart Engineering - Posts: 104368
We see you are using Transact. We cannot help with Transact connection problems.


For information about the new connectivity method available, refer to:
*Important* Priority Message to Transact Users

Please move off of Transact as soon as possible, for your own good.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-14 16:10:06

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