Support Board
Date/Time: Wed, 05 Mar 2025 02:15:03 +0000
Trades auto triggering on reboot in SIM mode
View Count: 586
| [2022-01-13 01:26:39] |
| Kevin941 - Posts: 22 |
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The last 2 nights, in SIM mode, after a computer/SC reboot. SC puts on a trade of my bracket when it loads. I double click SC 64 to start the program and walk away while it loads. When I return, there is an open trade. I don't know why, I have never seen it do this before.
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| [2022-01-13 03:26:54] |
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Follow the instructions here to determine the origin of those orders. Instructions: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-13 04:13:34] |
| Kevin941 - Posts: 22 |
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The attached file shows the requested log. The trades in question are 23:00 2022-01-10 and 22:00 2022-01-11
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Private File |
| [2022-01-13 04:45:18] |
| Kevin941 - Posts: 22 |
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Here is the most recent reboot, today, with only the reboot activity other than me flattening the position that started on reboot.
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Private File |
| [2022-01-13 06:27:18] |
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We are looking into this issue. These are prior orders, where the current status of them for some reason appears to not be getting saved. We are looking into it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-13 14:57:13] |
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Update Sierra Chart to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-14 03:56:03] |
| Kevin941 - Posts: 22 |
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I updated to 2344 and rebooted. I don't know if this is a straggling order that next time I reboot it will be all fixed or if there is still an issue.
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Private File |
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