Support Board
Date/Time: Thu, 06 Mar 2025 16:11:51 +0000
Question about Denali
View Count: 636
| [2022-01-12 09:07:34] |
| Trader & Sierra++ developer - Posts: 110 |
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Hi Sierra, Before i subscribed to real time Denali CME data, i was able to load CME and EUREX delayed data. Since i subscribed to real time Denali data for CME only, i cannot access delayed EUREX data anymore. Is it normal (hope not) or is there anything i made wrong ? Thank you |
| [2022-01-12 14:41:03] |
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Install a separate installation of Sierra Chart: Using Multiple Data and Trading Services at the Same Time In that installation, you can access this delayed data, by following these instructions: Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "Ok" And then translate the symbols in your Chartbooks and Sierra Chart using this command: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-12 14:41:49
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| [2022-02-07 08:24:49] |
| Trader & Sierra++ developer - Posts: 110 |
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Hi Sierra, I did follow your advice, it works, but Euronext FCE is not refreshed automatically and nothing happens in the DOM. I have to reload the chartbook to get new data... What should I do ? Thanks |
| [2022-02-07 18:55:19] |
| John - SC Support - Posts: 38439 |
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You are not setup to get the real-time data from EURONEXT and that data is not streaming delayed. Therefore, the data will update according to the setting you have for Global Settings >> Data/Trade Service Settings >> Intraday Download Interval for Non-Real-Time Symbols. Refer to the information here: Sierra Chart Historical Data Service: Introduction For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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