Support Board
Date/Time: Wed, 05 Mar 2025 01:20:41 +0000
Active Denali sub but I see data from IB
View Count: 525
| [2022-01-11 15:07:08] |
| MatZer0 - Posts: 36 |
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Hi I have Denali subscription active and use Interactive Brokers account. In your web control panel I can see that my Denali status is active, but in Sierra I see only top-of-book data from IB. Why? What do I need to do to see data from Denali instead of IB? |
| [2022-01-11 15:45:57] |
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You need to activate the required exchanges. You can do this from here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME And also refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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