Login Page - Create Account

Support Board


Date/Time: Wed, 05 Mar 2025 01:28:05 +0000



Unhandled Exception

View Count: 518

[2022-01-11 00:40:25]
SavantTrader - Posts: 110
I'm getting an unhandled exception for one of my charts (see attached). The error continues looping, filling the log.

The chart uses standard SC studies (no third-party add-ons). The chart ran great for several days, including today's RTH session.

I'm running SC v2341.

I am able to temporarily "fix" the error by opening [Chart Study] and clicking on [apply] again... but then it returns a few minutes later.

Please advise.
Date Time Of Last Edit: 2022-01-11 00:47:01
imageError.PNG / V - Attached On 2022-01-11 00:35:32 UTC - Size: 79.66 KB - 136 views
Attachment Deleted.
imageCandle.PNG / V - Attached On 2022-01-11 00:46:58 UTC - Size: 98.7 KB - 136 views
[2022-01-11 01:30:52]
Sierra Chart Engineering - Posts: 104368
We do not know the cause of this. Refer to help topic 17:
Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface

Still try running Sierra Chart in Safe Mode. Instructions are on the page linked above.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account