Support Board
Date/Time: Wed, 05 Mar 2025 01:41:11 +0000
Billing Error Today Jan 10
View Count: 444
| [2022-01-10 23:33:25] |
| User360283 - Posts: 510 |
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I received a massage today that I only had 5 days of service remaining I believe this is incorrect as I paid $52 USD 2* $26 last month Please check and correct. Thanks you
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| [2022-01-11 01:32:08] |
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Your account has 52 USD of credit, which has not been applied to usage time. Your usage time will automatically renew in 3 days (2022-01-14). Use Renew Now to manually extend the usage time on your account for the number of selected months and Service Package and have the amount deducted from the Service Balance. However, there is not a need to do this because this will happen automatically on 2022-01-14.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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