Support Board
Date/Time: Wed, 05 Mar 2025 01:13:09 +0000
Account going back to SIM mode by itself
View Count: 443
[2022-01-10 16:49:49] |
User729614 - Posts: 7 |
Hello, I'm using Denali data feed. My brokers AMP. I switched to live trading mode several times but every-time my account going back to SIM by itself. I have talked to AMP help desk, they check my account (everything was fine) and advise me to contact you. I have data plan with AMP: CQG (No Data - Order Routing Only) I have Service Package: 11 - Advanced + Denali Data Feed (Monthly) - 46 USD / Month |
[2022-01-10 19:04:13] |
John - SC Support - Posts: 38380 |
You do not have your system setup to connect to CQG. Follow these instructions to set Sierra Chart to connect to your CQG account: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-10 20:52:30
|
To post a message in this thread, you need to log in with your Sierra Chart account: