Support Board

Date/Time: Tue, 04 Mar 2025 21:28:47 +0000

Trading Evaluator not accessible through Web Trade Account

[2022-01-05 21:32:28] #1 [Go To First Post]
Pacster - Posts: 2
Hi SC Team. I have a problem with the Trading Evaluator. I want to set it up so I can see and manage my positions through the web trade account. I wanted to follow the instructions mentioned here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#WebBasedTradingPanel But there is no option to choose a server when the normal Trading Evaluator is selected. Nevertheless I tried the Trading Evaluator - delayed and there was an option to choose the server. After connecting to this one I saw my positions and orders that I did on the delayed server. As intended. Interestingly, after switching to the normal Trading Evaluator it seems to show the orders and positions for several minutes and then stops again. Moreover in the web panel it gives me those messages: Connected (Trading): False \| Last Logon Failed - Not authorized Connected (Data): False \| Data Connection Failed - WebSocket error. I just updated to the current version and use Denali for several months now.

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