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Date/Time: Tue, 04 Mar 2025 21:43:59 +0000



Downloads issue

View Count: 452

[2022-01-05 10:57:16]
User871949 - Posts: 1
I am trying to download the charts from the download page and every time it stops after a few seconds or so. I have attached the screenshot of what I am seeing. I am running Microsoft on parallel, on my mac book. I don't know if this is why, or weather that info helps you understand the issue.

Many thanks
imageScreenshot 2022-01-05 at 10.46.00.png / V - Attached On 2022-01-05 10:55:01 UTC - Size: 792.46 KB - 145 views
Attachment Deleted.
[2022-01-05 12:31:29]
Sierra Chart Engineering - Posts: 104368
This is a common problem we hear about when you are using a set up like you describe. Here is the relevant documentation:
Software Download: Resolving 'Access is Denied' Errors (Resolving 'Access is Denied' Errors)

Try using the ZIP Installer instead as explained in that section.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-05 12:33:53

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