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Date/Time: Tue, 04 Mar 2025 21:38:48 +0000



CQG webAPI

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[2022-01-04 18:41:18]
User173833 - Posts: 12
Good evening
I am trying to log into the CQG account, but I have the error message that I cannot find in your list of error messages

1 first message )Symbol is unknow, clique for symbol information ,real-timedata subscription for instrument
F.US.YM (CORRESPONDING TO I=1) is not enabled

2 seconde mesage download failed,error dowloading historical intraday date for F.US.YMH22. instrument,F.US.YM(CORREPPONDING TO ID 1)
is not allowed.Result=103.Num Quotes=0

Best regards
[2022-01-04 19:54:04]
Sierra Chart Engineering - Posts: 104368
You need to complete the CME agreements here and activate the CBOT exchange:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation&UserID=219711#DenaliCME
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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