Support Board
Date/Time: Wed, 05 Mar 2025 18:24:47 +0000
ICE Brent Crude
View Count: 679
[2022-01-04 13:47:52] |
rshimmin - Posts: 42 |
Hi, I am not getting live prices and the subscription option seems to have disappeared for ICE Europe/US. Has it been discontinued? If so how do I get live ICE Brent Crude prices. Thanks |
[2022-01-04 14:05:09] |
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Yes, you were notified of this through a ticket and system notification message which opens and Sierra Chart. We have discontinued ICE the data. This is the ticket: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1639016556813#ViewTicket Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-01-04 14:07:30] |
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And LIFFE was supposed to have been removed but for some reason it was not for your account. That will not be available next month for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-01-18 12:07:50] |
rshimmin - Posts: 42 |
Ok thanks, I've signed up to IQ Feed. I normally connect to SC Data All Services. However, the instructions tell me to connect to IQFeed. Does that mean I can't use my existing SC Data services and IQFeed at the same time? When I connect via IQFEed to see live brent prices my CME data goes delayed and when I connect to SC Data to see live CME prices my IQfeed brent goes delayed. Thanks Date Time Of Last Edit: 2022-01-18 12:43:51
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[2022-01-18 14:08:43] |
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In this case, what you need to do is install another installation of Sierra Chart to use IQ Feed. Instructions: Using Multiple Data and Trading Services at the Same Time Therefore, you will have two installations. One for the data you get from IQ Feed. And one for all other data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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