Support Board
Date/Time: Tue, 04 Mar 2025 21:25:12 +0000
i cant log in
View Count: 532
| [2022-01-04 13:29:29] |
| User531621 - Posts: 106 |
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i have been trying to log into my account since yesterday. AMP sent me a new password for the data/trade area of the log in, and it still doesnt work. They said to chat to you.. Please advise - thank you
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| [2022-01-04 14:23:29] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. ---- Also we recommend the Teton order routing service instead of CQG. Refer to: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-04 14:24:56
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