Support Board
Date/Time: Tue, 04 Mar 2025 21:33:08 +0000
Missing data for symbols
View Count: 420
| [2022-01-03 22:59:06] |
| Yahav Dinai - Posts: 3 |
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Everything was working perfect however suddenly, for some reason, I stopped receiving real time data quotes for $VIX, $TYX and $TNX. Can you help please? Thanks
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| [2022-01-03 23:17:34] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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