Support Board
Date/Time: Tue, 04 Mar 2025 21:39:23 +0000
trouble downloading intraday charts from CME
View Count: 477
| [2022-01-03 22:57:18] |
| User555386 - Posts: 1 |
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Hi I have an AMP account I linked the sierra platform to my CQG number IN DATA TRADE SERVIS SETTINGS. I am having trouble downloading intraday charts from CME. Historical charts load easily. I care about the smooth operation of the platform with this exchange. Please help, what should I do? can i change the data source? If that's for what? There's a bug somewhere that doesn't let me use it I would be very grateful for help. Artur Sorry for the english from google translator Date Time Of Last Edit: 2022-01-04 06:13:07
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| [2022-01-04 06:12:02] |
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You need to use the Denali Exchange Data Feed for market data: Denali Exchange Data Feed We do not provide support for CQG data and you will have issues with it. And we also recommend using the Teton order routing service for order routing instead of CQG: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-04 06:12:13
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