Support Board
Date/Time: Tue, 26 Nov 2024 04:15:41 +0000
AMP/TTNet : Eurex not correct update
View Count: 1372
| [2014-04-07 07:26:14] |
| salsem - Posts: 43 |
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Hello SC Support, Have problems with update Eurex Software version: 1117 | 2014-04-07 03:20:33 Enabled for: Sierra Chart Historical Data Service. | 2014-04-07 03:20:33 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-04-07 03:20:33 Active service: AMP/TTNet | 2014-04-07 03:20:33 Data/Trade Service Settings automatically set. | 2014-04-07 03:20:33 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-04-07 03:20:33 2014-04-07 09:20:33 Local computer clock time | 2014-04-07 03:20:33 2014-04-07 07:20:33 GMT time | 2014-04-07 03:20:33 2014-04-07 03:20:33 Time zone adjusted time | 2014-04-07 03:20:33 Time difference to server time: 0 seconds. | 2014-04-07 03:20:33 Program path: C:\Intel\SierraChart\ | 2014-04-07 03:20:33 Data Files path: C:\SierraChart\Data\ | 2014-04-07 03:20:33 OS Version Number: 6.1 | 2014-04-07 03:20:33 Checking for new symbol settings for ttamp | 2014-04-07 03:20:33 Symbol settings are up-to-date for ttamp | 2014-04-07 03:20:33 AMP/TTNet: Connecting. | 2014-04-07 03:20:38 Starting the Price Feed session. Connecting to 12.41.48.53 port 10501... | 2014-04-07 03:20:38 The network socket is connected. | 2014-04-07 03:20:38 TT FIX Data: Sending the Logon message. | 2014-04-07 03:20:38 TT FIX Price Feed session connected. | 2014-04-07 03:20:39 Starting the Orders session. Connecting to 12.41.48.53 port 10500... | 2014-04-07 03:20:39 The network socket is connected. | 2014-04-07 03:20:39 HD Request # 2 - Downloading Intraday chart data for FDAX-201406-Eurex to the file FDAX-201406-Eurex.scid. Service: ttamp | 2014-04-07 03:20:39 HD Request # 2 - Download start Date-Time: 2014-04-07 03:15:25.0 | 2014-04-07 03:20:39 HD Request # 2 - Using server: ttamp.sierracharts.com port 10149 | 2014-04-07 03:20:39 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-04-07 03:20:39 TT FIX Trading: Sending the Logon message. | 2014-04-07 03:20:39 The network socket is connected. | 2014-04-07 03:20:39 HD Request # 2 - Sending historical data logon request message. | 2014-04-07 03:20:39 HD Request # 2 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-04-07 07:15:25. Record interval: 0 | 2014-04-07 03:20:40 Socket has been shutdown and closed. | 2014-04-07 03:20:40 The network socket for historical data has been closed. | 2014-04-07 03:20:40 TT FIX Orders session connected. | 2014-04-07 03:20:41 AMP/TTNet: Connected. | 2014-04-07 03:20:41 HD Request # 2 - Re-requesting historical data for FDAX-201406-Eurex to get the latest data since the download was started while not connected to primary service. | 2014-04-07 03:20:41 HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FDAX-201406-Eurex | 2014-04-07 03:20:41 HD Request # 3 - Downloading Intraday chart data for FDAX-201406-Eurex to the file FDAX-201406-Eurex.scid. Service: ttamp | 2014-04-07 03:20:41 HD Request # 3 - Download start Date-Time: 2014-04-07 03:15:25.0 | 2014-04-07 03:20:41 HD Request # 3 - Using server: ttamp.sierracharts.com port 10149 | 2014-04-07 03:20:41 AMP/TTNet - Starting real-time market data updates for: FDAX-201406-Eurex | 2014-04-07 03:20:41 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-04-07 03:20:41 Requesting market data for FDAX-201406-Eurex. Depth levels: 1 | 2014-04-07 03:20:41 AMP/TTNet - Starting real-time market data updates for: FESX-201406-Eurex | 2014-04-07 03:20:41 Requesting market data for FESX-201406-Eurex. Depth levels: 1 | 2014-04-07 03:20:41 TT Gateway Status: Price server for the CME-A exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Order server for the CME-A exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Fill server for the CME-A exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Price server for the CME exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Order server for the CME exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Fill server for the CME exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Price server for the Eurex-B exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Order server for the Eurex-B exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Fill server for the Eurex-B exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Price server for the Eurex-C exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Order server for the Eurex-C exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Fill server for the Eurex-C exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Price server for the ICE_IPE-A exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Order server for the ICE_IPE-A exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Fill server for the ICE_IPE-A exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Price server for the ICE_IPE exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Order server for the ICE_IPE exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Fill server for the ICE_IPE exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Price server for the TTSIM exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Order server for the TTSIM exchange is Open | 2014-04-07 03:20:41 TT Gateway Status: Fill server for the TTSIM exchange is Open | 2014-04-07 03:20:41 The network socket is connected. | 2014-04-07 03:20:41 HD Request # 3 - Sending historical data logon request message. | 2014-04-07 03:20:41 HD Request # 3 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-04-07 07:15:25. Record interval: 0 | 2014-04-07 03:20:41 HD Request # 3 - Decompressing data. | 2014-04-07 03:20:41 HD Request # 3 - Receiving Intraday data for FDAX-201406-Eurex starting at 2014-04-07 03:15:25 | 2014-04-07 03:20:41 HD Request # 3 - Timestamp of first Intraday data file record written: 2014-04-07 03:15:25 | 2014-04-07 03:20:41 Socket has been shutdown and closed. | 2014-04-07 03:20:42 The network socket for historical data has been closed. | 2014-04-07 03:20:42 HD Request # 3 - Received 835 records from 2014-04-07 03:15:25 to 2014-04-07 03:20:40 (5.3 minutes) and wrote 833 records for FDAX-201406-Eurex | 2014-04-07 03:20:42 Added 1 Time and Sales records to Intraday data file for FDAX-201406-Eurex after download. | 2014-04-07 03:20:42 HD Request # 3 - Intraday download COMPLETE for FDAX-201406-Eurex | 2014-04-07 03:20:42 Real-time Intraday chart data file updates started for FDAX-201406-Eurex | 2014-04-07 03:20:42 HD Request # 4 - Downloading Intraday chart data for FESX-201406-Eurex to the file FESX-201406-Eurex.scid. Service: ttamp | 2014-04-07 03:20:42 HD Request # 4 - Download start Date-Time: 2014-04-07 03:15:25.0 | 2014-04-07 03:20:42 HD Request # 4 - Using server: ttamp.sierracharts.com port 10149 | 2014-04-07 03:20:42 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-04-07 03:20:42 The network socket is connected. | 2014-04-07 03:20:42 HD Request # 4 - Sending historical data logon request message. | 2014-04-07 03:20:42 HD Request # 4 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-04-07 07:15:25. Record interval: 0 | 2014-04-07 03:20:42 HD Request # 4 - Decompressing data. | 2014-04-07 03:20:42 HD Request # 4 - Receiving Intraday data for FESX-201406-Eurex starting at 2014-04-07 03:15:25 | 2014-04-07 03:20:42 HD Request # 4 - Timestamp of first Intraday data file record written: 2014-04-07 03:15:25 | 2014-04-07 03:20:42 Socket has been shutdown and closed. | 2014-04-07 03:20:42 The network socket for historical data has been closed. | 2014-04-07 03:20:42 HD Request # 4 - Received 533 records from 2014-04-07 03:15:25 to 2014-04-07 03:20:33 (5.1 minutes) and wrote 532 records for FESX-201406-Eurex | 2014-04-07 03:20:42 Added 1 Time and Sales records to Intraday data file for FESX-201406-Eurex after download. | 2014-04-07 03:20:42 HD Request # 4 - Intraday download COMPLETE for FESX-201406-Eurex | 2014-04-07 03:20:42 Real-time Intraday chart data file updates started for FESX-201406-Eurex | 2014-04-07 03:20:42 Example FDAX 201406 ( screenshot ) waiting for reply Thanks in advance |
 FDAX 201406.jpg / V - Attached On 2014-04-07 07:24:20 UTC - Size: 53.74 KB - 383 views |
| [2014-04-07 07:43:34] |
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We do not understand what you are trying to show in the particular chart image and you did not provide a description. However, we did a check the server data and we see there is an hour of data missing for the EUREX. It will be patched at the end of the trading day. It cannot be done sooner than that. The underlying problem that caused this has been resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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