Support Board
Date/Time: Tue, 04 Mar 2025 21:34:29 +0000
Real Time Data Not Working
View Count: 831
| [2022-01-03 15:30:43] |
| ScottK - Posts: 43 |
|
Hi. Ok, the sign-up for Service Pack 11 makes it sound like one gets real-time data for CME with it. Apparently not. So I went looking for where I can pay more to get it. The only page I found says my account has been tagged as a Professional. I am not sure why I am tagged as a professional? I don't work for anyone, nor do people pay for me to trade. I just want to trade micro-e-minis. Thanks, Scott |
| [2022-01-03 16:34:15] |
| |
|
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-03 19:05:31] |
| Albamail - Posts: 29 |
|
Hi Is that mean, so I pay for Denali data, I also need to pay more for real time data? If so, how to deactivate Denali Data feed and back to Rithmic data only? Date Time Of Last Edit: 2022-01-03 19:33:51
|
 denali.jpg / V - Attached On 2022-01-03 19:05:23 UTC - Size: 53.83 KB - 168 views |
| [2022-01-03 21:56:43] |
| ScottK - Posts: 43 |
|
I have an account with Stage 5 / Ironbeam.
|
| [2022-01-03 23:58:44] |
| John - SC Support - Posts: 38369 |
|
We have set your account as a Non-Professional. With IronBeam you would use either CQG or Rithmic for your order routing. Therefore, you would need to follow the appropriate instructions depending on which one you are using. for CQG, follow these instructions: CQG Trading Platform Service: Setup Instructions For Rithmic, follow these instructions: Rithmic Trading Platform Service: Setup Instructions -- Once you have the connection to the order routing, then you will need to finish setting up the Denali Exchange Data Feed. To do this, follow the instructions starting at the following: Denali Exchange Data Feed: Activate the Exchanges: The CME Group (Denali Exchange Data Feed Setup Instructions) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-04 14:55:42] |
| |
|
In regards to post #4 ask your broker if they can set you up on the Teton Order Routing service: Sierra Chart Teton Futures Order Routing In regards to post #3 you are not using the Denali Exchange Data Feed currently. But you really do need to when using Rithmic: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-04 14:56:30
|
To post a message in this thread, you need to log in with your Sierra Chart account: