Support Board
Date/Time: Tue, 04 Mar 2025 21:40:13 +0000
Missing Data after Rollover
View Count: 625
| [2022-01-03 15:14:11] |
| User108877 - Posts: 3 |
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Hello support Team, after the last Rollover I don't get all the data shown on my screen. I did all suggestions as you mentioned on the suppor board. I saw that a lot of users have the same problem, but no matter what I adjust, I cant get all data shown. Obvisiously the previous contracts were downloaded, but I only get the 3 last days on my screen. Do you have a solution for me? Thanks a lot. Best regards, |
| [2022-01-03 19:03:41] |
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Continuous Futures Contract charts are not supported with CQG data. You need to use the Denali Exchange Data Feed for data: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-03 19:04:11
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| [2022-01-04 12:16:42] |
| User108877 - Posts: 3 |
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I use CQG since the beginning and it worked ever fine. A friend uses CQG too and for him it still works. That cant be the problem. Do you have any other recommendations? Thx
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| [2022-01-04 12:30:37] |
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The problem is what we say. You need to use the Denali Exchange Data Feed for market data when using CQG: Denali Exchange Data Feed No other possibility. We do *not* support CQG data. CQG does not provide data for expired futures contracts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-04 13:04:17
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