Support Board
Date/Time: Tue, 04 Mar 2025 21:13:20 +0000
complete datas
View Count: 661
| [2022-01-03 15:10:40] |
| User410776 - Posts: 6 |
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Good morning, I have a problem with datas in my footprint. I can see numbers of trades only when my computer is on, when I switch it off ,I have zeros throughout this "off" period.( see attached file please) I have just bought a new computer , and installed sierra chart. I Know It it is something about saving datas , may be in general settings, but I can't remember how. Can you help me please? Thank you Regards https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=58936 |
| [2022-01-04 06:14:28] |
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We see you are using CQG. You need to use the Denali Exchange Data Feed for data when using CQG. Full documentation and instructions: Denali Exchange Data Feed We do not provide support for CQG data. You will have issues with it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-06 04:14:47] |
| User410776 - Posts: 6 |
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Good morning, It only happened when I use my new computer, and installed Sierra plateform. Before I used my labtop , all numbers are displayed even now. I think I have to set something up on SIERRA CHART on my new computer. It is not about CQG. can you help please? Regards |
| [2022-01-06 05:08:01] |
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Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this: Tick by Tick Data Configuration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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