Support Board
Date/Time: Tue, 04 Mar 2025 17:56:12 +0000
Empty/Unavailable Symbols List
View Count: 821
| [2021-12-24 06:12:47] |
| Sontyona Davis - Posts: 3 |
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I've just downloaded Sierra Charts, and while I have have followed all setup instructions, my symbols list keep being empty. I've tried to update the server many times, uncheck the "Use Custom Symbols" box, exit and restart Sierra Charts etc... My data feed is connected, and my trial has began for the first time, there is no need to add usage credit. I do not have any proxy server issues. How can I resolve this? |
| [2021-12-24 10:49:53] |
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This was caused by an issue on our side and is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-24 10:49:58
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| [2021-12-24 14:00:30] |
| Sontyona Davis - Posts: 3 |
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OMG IT WORKED!!! Thank you so much for responding so quickly!!
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